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BEFORE SERVICE
Actively participate in multidimensional support
1
Introduce the standard requirements, technical features, industry differences, andcurrent situation of the product;
2
Recommend suitable industrial pipelines based on the pressure, temperature, andmaterial of the conveying medium;
3
Multiple methods of technical communication and support, including online, telephone.and on-site communication;
IN SALES SERVICE
Full participation in professional support throughoutthe process
1
A dedicated person is responsible for providing a complete set of services includingbidding,contract signing,delivery and on-site acceptance;
2
Suggest appropriate solutions for preventing thermal expansion, impact, waterproofing.and air hammer based on process conditions;
3
Remind product storage and handling precautions;
4
Arrange dedicated personnel to train on adhesive bonding techniques and pipelineinstallation guidelines;
AFTER-SALE SERVICE
Timely response and resolution of issues
1
Respond within 4 hours and handle customer needs within 48 hours;
2
Quality three guarantees, quality assurance;
3
Regular follow-up visits and proactive exploration of customer issues and needs;
4
Solve problems that arise during use with customer needs at the center;
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