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BEFORE SERVICE

Actively participate in multidimensional support

  • 1Introduce the standard requirements, technical features, industry differences, andcurrent situation of the product;
  • 2Recommend suitable industrial pipelines based on the pressure, temperature, andmaterial of the conveying medium;
  • 3Multiple methods of technical communication and support, including online, telephone.and on-site communication;

IN SALES SERVICE

Full participation in professional support throughoutthe process

  • 1A dedicated person is responsible for providing a complete set of services includingbidding,contract signing,delivery and on-site acceptance;
  • 2Suggest appropriate solutions for preventing thermal expansion, impact, waterproofing.and air hammer based on process conditions;
  • 3Remind product storage and handling precautions;
  • 4Arrange dedicated personnel to train on adhesive bonding techniques and pipelineinstallation guidelines;

AFTER-SALE SERVICE

Timely response and resolution of issues

  • 1Respond within 4 hours and handle customer needs within 48 hours;
  • 2Quality three guarantees, quality assurance;
  • 3Regular follow-up visits and proactive exploration of customer issues and needs;
  • 4Solve problems that arise during use with customer needs at the center;
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